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Domestic and International Shipping Rates and Policies
Shipping and handling fees depend upon the value of items ordered and the method of delivery that you choose. Street addresses are required to ensure proper delivery for online orders. If you do not have a street address (i.e., PO Box), please contact our Customer Service Department for assistance at 313-833-7948 or e mail us at museumshop@dia.org. Items in stock with are shipped within 48 hours after payment clears. You’ll be notified promptly of any delivery delays or product back orders. Please note that items ordered together may not ship together.
Call for shipping charges for orders shipped to
Shipping Charges Merchandise Total
| Order Total | US Standard | US 2 Day |
| Up to $15.00 | $3.95 | $21.95 |
| $15.00-$30.00 | $4.95 | $22.95 |
| $30.01-$50.00 | $7.95 | $23.95 |
| $50.01-$70.00 | $9.95 | $24.95 |
| $70.01-$100.00 | $12.95 | $25.95 |
| $100.01-$125.00 | $12.95 | $26.95 |
| $125.01-$150.00 | $15.95 | $30.95 |
| $150.01-$200.00 | $17.95 | $34.00 |
| $200.01-up | $19.95 | $35.95 |
| Delivery Time | 7-10 Days* | 2 Days* |
*2 Day Express (2 Business Days) Orders placed by noon EST will be delivered in 2 business days.
When you shop at The Detroit Institute of Arts Museum Shop your customer satisfaction is our number one priority. You may return, or exchange any items purchased within 60 days of purchase, with the original receipt of purchase. The item returned must be unused, in its original packaging, in salable condition. For any questions or concerns please contact us by email at museumshop@dia.org, or call us at 313-833-7948.
